Overview
Client: Akili Travel
Location: Comoros Islands
Industry: Travel and Tourism
Company Size: Small African startup with a regional and international audience
Service Used: Kontorva’s Advanced Plan
Challenges:
- Improving Akili Travel’s IT infrastructure, including web design, reservation platform, and SEO.
- Finding a reliable technical partner to enhance digital performance and support Akili’s growth.
Background
Founded in 2019, Akili Travel is a Comoros-based startup focused on curating travel experiences for African citizens as well as international travelers from the UK, US, and Europe. As a young, ambitious company, Akili Travel sought to create an engaging digital presence that could appeal to a broad audience.
Initially, Akili worked with a different IT partner but found their service lacking in the level of support and expertise needed to grow. In 2023, Akili Travel connected with Kontorva, setting the stage for a transformative partnership designed to elevate their IT and digital strategy.
The Kontorva Solution
To meet Akili Travel’s goals, Kontorva deployed its Advanced Plan, carefully selecting top-tier developers from its team to enhance Akili’s technical capabilities. Kontorva’s team was integrated into Akili’s operations, functioning as an extended arm of the company’s IT resources to strengthen its digital presence and optimize customer engagement.
Solution Highlights:
- Strategic Team Augmentation: Kontorva assigned highly skilled developers to work directly with Akili’s team, focusing on IT upgrades and a responsive reservation platform that aligned with Akili’s vision.
- Enhanced Web Design & SEO: Kontorva’s design and SEO specialists revamped Akili’s website, improving its visual appeal and search engine rankings to reach a broader audience effectively.
- Comprehensive Platform Optimization: By restructuring Akili’s reservation platform, Kontorva streamlined the booking process, ensuring a seamless experience for both African citizens and international travelers.
- Consistent Partnership and Follow-Up: Kontorva’s Advanced Plan emphasizes continuous collaboration, providing ongoing support and regular updates to ensure Akili’s IT assets remain optimized and relevant.
Results & Impact
Through Kontorva’s Advanced Plan, Akili Travel experienced notable improvements in digital functionality and audience engagement:
- Improved IT Infrastructure: Kontorva’s expertise modernized Akili’s reservation platform, allowing for a more intuitive and efficient user experience.
- Increased Visibility: The SEO enhancements boosted Akili’s online presence, attracting both local and international audiences, especially from target regions such as the UK, the US, and Europe.
- Sustained Operational Support: Kontorva’s consistent follow-up and support gave Akili the reliability they previously lacked, resulting in a strong, ongoing partnership that has met and exceeded their expectations.
Client Testimonial
“Since we started working with Kontorva in 2023, we have seen a big difference in all our IT parts—from web design to our reservation platform and SEO. The partnership and follow-up that we have with Kontorva exceeded our expectations. We used to work with an old company that didn’t meet our needs, but with Kontorva, we can see the difference.”
— Chaarani Bakari, CEO and Founder, Akili Travel
Conclusion
Kontorva’s Advanced Plan, featuring talent augmentation, provided Akili Travel with the IT upgrades and strategic support necessary to grow its digital reach. Kontorva’s dedicated approach to team integration allowed Akili Travel to achieve higher levels of operational efficiency and customer satisfaction. This case exemplifies how Kontorva can drive impactful change for travel startups looking to enhance their digital infrastructure.