Reducing hiring time by 50% for a BPO agency

“A leading BPO agency struggled with long hiring cycles that hindered their ability to scale quickly. Kontorva’s trial-to-hire platform came to their aid, hence reducing hiring time by 50% for a BPO agency, allowing them to meet project deadlines effectively and maintain a competitive edge.”

The client is a BPO agency providing IT and software development services for global clients. Faced with increased demand, the agency needed to accelerate its hiring process to keep up with project requirements.

The BPO agency’s existing hiring process was not designed for the pace required in a rapidly expanding industry. Long interview cycles and inefficient vetting procedures resulted in extended time-to-hire, putting project deadlines at risk and threatening client relationships.
The delays in onboarding qualified developers created bottlenecks, resulting in missed opportunities and costly setbacks in meeting client deliverables. The agency urgently needed a solution that could dramatically reduce the time needed to evaluate and hire the right talent.

Kontorva introduced its trial-to-hire platform, leveraging real-time technical assessments to streamline the hiring process. By evaluating candidates on practical coding skills relevant to the BPO agency’s needs, Kontorva filtered out unqualified candidates early in the recruitment cycle.
The platform’s automation capabilities and targeted assessments replaced the traditional multi-round interview process, reducing the workload for the hiring managers and allowing them to focus on only the most suitable candidates.

Kontorva worked with the agency to understand their specific hiring needs and customized the assessment framework accordingly. Within two weeks, the platform was fully integrated into their recruitment system.
The Learning & Development team at Kontorva provided support to ensure hiring managers and recruiters understood how to use the platform effectively, ensuring a smooth transition to the new hiring workflow.

Kontorva’s platform significantly reduced the time-to-hire for the BPO agency—from an average of 60 days to just 30 days. This 50% reduction allowed the agency to meet client deadlines without compromising on the quality of their developer hires.
The enhanced efficiency not only accelerated project timelines but also led to improved client satisfaction as the agency could deploy developers quickly, ensuring projects stayed on track and met client expectations.
By eliminating unnecessary interview stages, hiring managers were able to allocate their time more effectively, further optimizing the recruitment process and reducing the overall hiring workload.

Reduced hiring time by 50%: Kontorva’s platform streamlined the hiring process, enabling the agency to onboard developers faster and meet client demands.
Focused recruitment efforts: By automating early-stage vetting, the agency’s hiring team could focus on candidates who were a strong fit, reducing the need for time-consuming interviews.
Increased operational capacity: Faster hiring meant that the agency could take on more projects, supporting business growth without delays.

Kontorva’s trial-to-hire solution effectively addressed the core challenge of lengthy hiring cycles faced by the BPO agency. By streamlining the time-to-hire and reducing the hiring time by 50% for a BPO agency, Kontorva allowed the agency to enhance its operational capacity and remain competitive in a fast-paced industry.
Need to accelerate your hiring process and keep up with client demands? Get started with Kontorva today to see how we can help.