Streamlining developer hiring for a growing BPO agency

A rapidly growing BPO agency faced challenges in scaling their developer team effectively due to inefficient hiring processes. Kontorva’s trial-to-hire platform directly addressed these bottlenecks, hence streamlining developer hiring for a growing BPO agency, and improving the quality of developer candidates.

The client is a BPO agency specializing in delivering software solutions for global clients. With a rapidly expanding business, they needed to scale their developer team quickly without compromising on quality.

The BPO agency was under pressure to expand its technical team to keep up with increasing client demands. However, their traditional hiring process was slow and lacked accuracy, often resulting in misaligned hires that did not meet project requirements. This inefficiency directly impacted project timelines, leading to potential revenue loss and client dissatisfaction.
The reliance on manual resume screening and multiple interview rounds created a cumbersome recruitment cycle, extending the time-to-hire and increasing recruitment costs. The agency needed a faster, more reliable way to onboard developers who fit their technical needs precisely—an urgent solution to a critical problem.

Kontorva introduced a trial-to-hire platform that focused on assessing real-world skills through data-driven assessments. By implementing this solution, the BPO agency was able to reduce the number of interview rounds and focus only on candidates with the required technical capabilities.
Kontorva’s solution used tailored coding assessments and real-time evaluations that accurately measured the developers’ competencies in areas relevant to the BPO’s ongoing projects. This approach not only eliminated unqualified candidates early but also allowed the hiring team to concentrate on evaluating top-tier talent.

The integration process started with customizing Kontorva’s assessment criteria to align with the agency’s project requirements. Within a week, the trial-to-hire platform was operational, providing the recruitment team with a seamless and efficient workflow.
Kontorva’s Learning & Development team provided comprehensive training for the hiring managers, ensuring they could make the most of the platform’s features and effectively assess candidates.

The adoption of Kontorva’s platform led to a significant improvement in the hiring process. The agency saw a 40% reduction in time-to-hire, cutting down from an average of 50 days to 30 days. This allowed them to onboard developers more quickly, keeping up with client project schedules.
Moreover, the focus on real-world skill assessments resulted in a 25% improvement in the quality of hires. The developers brought on board were better suited for the projects, leading to increased productivity and better alignment with client expectations.
Most importantly, Kontorva’s trial-to-hire solution addressed the agency’s core problem—inefficient hiring. By providing a direct and effective remedy, Kontorva removed a critical growth barrier, allowing the BPO agency to meet client demands without delay.

Reduced time-to-hire by 40%: The streamlined assessment process shortened the recruitment cycle, allowing the agency to scale its developer team efficiently.
Improved quality of hires by 25%: Targeted assessments ensured that only the most qualified candidates were considered, reducing misalignment.
Enhanced operational efficiency: By eliminating unnecessary interviews and focusing on relevant skills, the hiring process became significantly more efficient.

Kontorva’s trial-to-hire platform provided an essential solution for streamlining developer hising for a growing BPO agency, addressing their hiring challenges head-on and enabling them to efficiently scale their developer team. This streamlined process helped the agency meet project timelines, satisfy client demands, and ultimately support their growth trajectory.
Ready to optimize your developer hiring process and keep up with your growth? Get started with Kontorva today to learn how.